Sistema integrato per le attività di Assistenza Tecnica.


Un network per la gestione completa dell’assistenza tecnica e del sistema di garanzia post-vendita, dedicato ad aziende produttrici, importatrici e della distribuzione organizzata, operando con metodiche on-site, on-center ed on-site con pick-up and return.


– Client Loyalty

– Client Satisfaction

– Shorter wait times for repairs

– Brand devotion

– Regulation of After Sales services

– Product and Manufacturer Evaluation

– Complete process automation

– Lower use of resources

– Lower operating costs

Pre-sales services:

– Technical analysis of the products

– Ministerial Conformity Certificates

– Planning and drafting of warranty regulations

– Spares stocking management

After sales services:

– Multi-lingual Call Centre

– Dedicated and customised phone numbers

– Management of specialized technical services network

– On-center intervention management on group lab

– Management of on-site repair procedures as well as on-site with product pick-up

– Integrated logistics service

– Product assembly and modification

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